Welcome to Our Help Site

• How can I track my package?
• Can I cancel my order?
• What should I do if I entered the wrong address or if my order was sent to my old address after I moved?
• What happens if my order is returned due to an incorrect address?
• Can I Make Changes to My Order After It Is Submitted?
• My package appears to have stopped moving. What should I do?
• What is your return policy?

See all articles in Orders →

• How can I contact the StackedSkincare customer service team?
• What is the response time for customer service inquiries?

• International Shipping
• Do you offer expedited shipping options?
• Understanding Free Shipping Eligibility
• Delays In Shipping
• Do you ship orders on holidays?
• What if my order shows “Delivered” but I didn’t receive it?

• How To Create An Account
• How do I reset a forgotten password?
• Why Can't I Log Into My Account?
• Contact Us Via Phone Number
• How can I subscribe to or unsubscribe from your emails?

• How to access my subscriptions?
• How do I subscribe to a product?
• How do I manage my subscription?
• Can I skip my order?
• How early do I need to make changes to my subscriptions?
• How do I cancel my subscription?

• Can I use multiple discount codes on a single order?
• Coupon Code Usage Policy
• Points Expiration
• How To Refer A Friend
• Didn't Receive Welcome Discount
• How To Receive Points From Reviews
• How to Redeem My Points

See all articles in Rewards and Discounts →

• Become an Affiliate
• Student Discount

• Wholesale Inquiries

• Does the dermaplaning tool contain nickel?
• How often should I replace the blade?

• Privacy Policy
• Web Accessibility Statement

• High Frequency Device Specifications
• New High-Frequency Packaging
• Why Aren't My Electrodes Working?
• Can I use the High Frequency device if I have rosacea?

• Microneedling Tool Needles
• Will I experience Any Downtime After Microneedling?
• How often should I disinfect the roller head?
• How often should I change the roller head?
• Do the Microneedling Tool Heads Contain Nickel?

• Can I apply the TCA Body Peel with my hands?
• Can I use the TCA Body peel on my face?
• Do I need to rinse this off?
• How do I apply the TCA Body Peel?
• How often should I use the TCA Body Peel?
• What are the acid percentages in your face and body peels?
• What are the percentages of Mandelic Acid, Lactic Acid, and Phytic Acid in the Hydrating Lip Peel?

See all articles in Peels →

• What kind of stainless steel is used for the Ice Roller?

• Which products are not Safe Products To Use During Pregnancy?